Owning a holiday let property shouldn’t mean juggling a list of minor maintenance issues every time guests check in. At My Getaways, we understand that your time—and your peace of mind—are valuable. That’s why our Award-Winning Professional service includes a level of complimentary maintenance to keep your property in top condition without extra hassle or hidden costs.
What’s Included in the Free Maintenance Service?
Our complimentary maintenance service covers simple, routine tasks that can arise during normal day-to-day operations—up to £25 (15 minutes) free of charge. These tasks often include:
- Minor Repairs: Fixing a loose door handle or tightening a hinge.
- Simple Replacements: Changing a light bulb or replacing a faulty fuse.
- Boiler Adjustments: Repressurising a boiler to ensure guests have a comfortable stay.
- Easy Installations: Hanging a curtain pole or adjusting a piece of furniture.
By handling these common issues promptly, we ensure that your guests have a seamless stay while you rest easy knowing your property is well-maintained.
Clear and Transparent Guidelines
While we strive to handle as many issues as possible within our free maintenance window, some scenarios may require additional attention or external contractors. Here’s what to expect:
- Emergency or Third-Party Call-Outs: If an urgent, out-of-hours problem arises—such as a plumbing or electrical emergency—this will be chargeable to the owner.
- No Cost for Guest-Related Issues: If a guest loses their keys, the cost of the call-out is paid from the guest’s damage deposit, ensuring no financial burden falls on you.
By providing a clear, upfront maintenance policy, we give you the transparency and confidence you need to know your property is in good hands.
Why Choose My Getaways?
Our proactive maintenance approach not only safeguards your property but also enhances your guests’ experience. When guests see that issues are resolved swiftly and professionally, they’re more likely to leave positive reviews and become repeat visitors. It’s a win-win for everyone involved.
Get in touch for a complimentary, no-pressure chat about how your property can earn more with My Getaways, optimising your short stay and holiday let profits.
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Book a discovery call with one of our team by clicking here
Or contact us
+44 (0) 1273 917 909
owners@mygetaways.co.uk
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We look forward to showing you the My Getaways difference!
